FAQs

HOW DO I REQUEST CUSTOMIZATION?

We are delighted to customize the design according to your preferences.

To ensure a smooth and accurate process, please provide us with your specific requirements by emailing us at [email protected]. Include details about the product type you prefer and your unit’s name/logo if possible.

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

– Regular printed apparels, mugs, dog tags, and tumblers are typically delivered within 7-15 days from the date of order placement.
– Complex All-Over-Printed Apparel requires more time for production and is typically delivered within 2-4 weeks from the date of order placement.

PAYMENT

We accept debit/credit card as well as Paypal, Afterpay, Klarna…

If you cannot proceed with your card or encounter an order failure, we typically encourage customers to consider changing their payment method, such as using PayPal or another card.

I NEED HELP WITH A LATE ORDER.

If your order has not arrived after 21 business days, please contact us for timely support.

HOW SECURE IS MY PERSONAL INFORMATION?

We strictly adhere to the highest industry standards to protect your personal information when you checkout and purchase from our store.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.